Privacy Policy
Clementine Data Solutions Limited (‘we,’ ‘us,’ ‘our,’ and ‘DataDash’), the operator of DataDash, is fully committed to protecting the privacy of the personally identifiable information that we collect from you as you use this Website or the mobile app. The scope of our commitment is detailed in this privacy policy.
Please note that this privacy policy applies to our mobile application and future website and web application.
Due to the nature of our business model, we connect our client companies to individuals who fit a particular profile. Hence, we are to share the summary of our Dashers’ profiles with them while ensuring that none of the Dasher can be singled out.
Data We May Collect From You And About You: What And Why
Personal Information
DataDash requires:
- Identity data (name)
- Age
- Address
- Gender
- Contact information
- Educational background
- Professional background
- Income level
- Marital status
These pieces of information are used:
- To verify your identity;
- To connect with you for promotional activities;
- To process your rewards for completing jobs (‘Dasher points’);
- To communicate with you to solve any issue you may face while using our service;
- To notify you of any changes in our privacy policy, terms and conditions and such;
- For profiling purposes. Building a profile helps us connect you to jobs requiring individuals who fit a particular demographic profile.
Personally Identifiable Information (PII)
DataDash collects Personally Identifiable Information (PII) – for example, NID, passport or birth certificate number – from users solely for authentication purposes. Sensitive private data is not shared with third parties at any cost.
We also do not mandate Dashers to provide us with such information as we understand that not everyone would be comfortable sharing such information with us. However, we encourage Dashers to trust us with their Personally Identifiable Information (PII) as it helps us distinguish genuine users from fake ones.
Device Access: What and Why
- Device Location
DataDash requires the real-time geo-location of users’ devices to provide the users (also known as ‘Dashers’) certain features that depend on the knowledge of a user’s whereabouts. We use your geo-location to:
- Suggest Dashers nearby jobs according to the GPS location of their devices;
- Obtain users’ location coordinates to verify the location of a photo that they have taken with the mobile application to verify the quality of the job done
- Use the residential address or location of the user to build a profile for the user. We recommend the user jobs that require specific demographics using the geographic location.
It should be noted that DataDash:
- Will not provide location information to third parties in such a way as might personally identify the current location of a user
- Will not use this information in any manner that a user has expressly not consented to and accepted to submit.
- May provide the aggregate and non-uniquely identifying information as part of products to clients.
- Device Camera
Due to the nature of some jobs, Dashers may be asked to take pictures and/or videos of certain locations, products, etcetera. The DataDash mobile application requires access to a user’s device camera to facilitate these jobs.
Moreover, to build the profile of a Dasher, a recent picture of the user is required for verification purposes. An image of an identification document is also required. The DataDash mobile application requires access to a user’s device camera to facilitate these activities.
It should be noted that:
- DataDash would not access the user’s device camera when the DataDash application is not in use and the user is not aware of it;
- Pictures and/or videos submitted by Dashers would only be used as stated during the submission.
- Device Gallery
Due to the nature of some jobs, Dashers may be asked to upload pictures and/or videos of specific locations, products, etcetera. The DataDash mobile application requires access to a user’s device gallery to facilitate these jobs. Pictures or videos may be taken using the in-app camera feature or uploaded from the gallery.
Moreover, to upload personal identification documents, Dashers may use their device gallery and hence, the DataDash application would require access to the device gallery.
It should be noted that:
- DataDash would not access the user’s device camera when the DataDash application is not in use and the user is not aware of it;
- Pictures and/or videos submitted by Dashers would only be used as stated during the submission.
- Audio Files
Due to the nature of some jobs, Dashers may be asked to upload audio files of certain situations – for example, verbal review of a product. The DataDash mobile application requires access to a user’s audio files gallery to facilitate these jobs.
It should be noted that:
- DataDash would not access the microphone of a user’s device in any scenario;
- DataDash would not access the user’s device camera when the DataDash application is not in use and the user is not aware of it;
- Pictures and/or videos submitted by Dashers would only be used as stated during the submission.
Please note that some jobs may ask for the personal information of Dashers – for example, name, age, address. Answering such questions is always optional, and Dashers are explicitly requested if they consent to provide such information to our client companies.
By creating an account using our mobile application and/or website, the Dashers consent to collecting, using, and storing their information by us in the manner described in this privacy policy. We reserve the right to change this privacy policy from time to time. If a Dasher is concerned about how their information is used, we request them to periodically check our website.
When We Share Personal Information
We may share our users’ information with third-party organizations for compliance, regulatory, or business purposes as described in this privacy policy:
- If approached by any law enforcement or regulatory entity that has a legal right to obtain information from us, we will share information with them.
- To carry out payments, we may be required to share certain information, such as a Dasher’s email address and full name, with payments providers, accountants, regulatory bodies, and related individuals.
- It is necessary to provide personal information to web services and related information services companies in certain instances.
- In other cases, we may work with third parties, such as social media, analytics sites, or social network sites, and information may be shared with these third parties.
- For submitters of the information who specifically provide personal data as part of a piece of submitted data, for example, demographic or locational information, we may offer this information to customers and clients. In all instances, we will only share the minimum amount of data required to perform the services necessary to provide you with an acceptable user experience. In general, we are not in the business of selling your information to third-party marketing organizations or similar companies, and we do not do this under any circumstances.
Information Protection
DataDash has implemented generally accepted technology and operational security standards to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorized DataDash personnel are provided access to personally identifiable information, and these employees are required to treat this information as confidential. We have taken utmost precautions to protect our users’ data from any sort of data leakage or phishing, however, we cannot guarantee that unauthorized persons will not access your sensitive information.
Non-Identifying Information
The Website and the App may use cookies or other means of tracking to identify you and your interests and follow the site’s usage. We also log IP addresses, or the location of computers on the Internet, to help diagnose problems with our server and administer the Website, for example, to enable security and fraud-detection capabilities or improve your experience on the site. Additionally, we may use personal information in an aggregate and non-identifying manner to better understand the demographics or other aspects of users on our site.
ACCOUNT DELETION POLICY
At Clementine Data, we value the privacy and control of our users over their personal data. We understand that you may wish to delete your account and associated data from our servers. Therefore, we have implemented an account deletion feature in our app, which allows users to request the deletion of their accounts. However, it is a case-by- case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs.
Account deletion request: To initiate the account deletion process, navigate to the app settings and select the “Delete Account” option. This will redirect the user to this form: https://datadashbd.com/#/user-delete-request which will allow them to state their reason for deletion with relevant information.
Data deletion: After receiving the account deletion request, relevant team from Clementine Data will analyze and scrutinize the deletion request and will allow the users who have not accepted, completed, submitted, been rejected, etc. any tasks through DataDash app to delete their account. We will send a SMS confirmation once your account is deactivated or deleted, to the phone number associated with the mentioned account. Upon acceptance of deletion request by us, all associated data linked to your account will be deleted from our servers, including personal information. Please note, we can remove all of your personal information only if you have not accepted, completed, submitted, been rejected, etc. any task or tasks on the DataDash app.
Please note that the data deletion process may take some time to complete, and backups or cached copies of your data may persist for a limited period.
Data retention: Clementine Data may retain certain data for legitimate purposes, including but not limited to:
- Compliance with legal obligations or regulatory requirements.
- Resolving disputes, enforcing our terms of service, or protecting our rights.
- Preventing fraud, security breaches, or unauthorized activities etc. The retained data will be handled in accordance with our privacy policy and applicable laws and regulations.
Communication and Confirmation: We will provide you with confirmation via SMS or in-app notification once your account deletion request has been processed.